We process orders within 1–3 business days. Once dispatched, Standard Shipping typically takes 5–7 business days, while Express Shipping usually arrives within 3–5 business days. Delivery times may vary depending on your location. Please refer to our shipping policy for specific delivery times depending on your location.

Yes! We offer Free Standard Shipping on all Australian orders over $100 AUD. Orders below this amount are charged a flat shipping rate at checkout.

Absolutely. We accept returns and exchanges within 30 days of purchase, provided your items are unused, in their original condition, and returned in their original packaging.

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with your order number and photos. We'll arrange a replacement, refund, or store credit in accordance with Australian Consumer Law.

Once your order has been shipped, you'll receive a confirmation email containing your tracking number, allowing you to follow your parcel from dispatch to delivery.

Simply email hello.saltyscrubs@gmail.com with your order number, the item(s) you'd like to return or exchange, and the reason for your request. Our team will respond within 2–3 business days with the next steps.